Support

MELONVA Support

Need help with setup, connection, or daily use? We are here to help.

support@melonva.com

Setup help

Guidance for sand leveling, first-time setup, and starting patterns.

App connection help

Bluetooth setup and Wi-Fi control support for iOS and Android.

Missing parts

Contact us if any included accessory is missing from your package.

Order questions

We can help with order, warranty, shipping, or product questions.

Helpful links

User Manual

Download the MELONVA Kinetic Sand Art Device user manual for setup, connection, and daily use guidance.

Download User Manual